fbpx

Are You Guilty Of This Social Media Mistake? | Lemonade Stand Marketing

Owning a business, big or small, requires you to wear a lot of hats. You’ve got a lot on your mind, and there is always something more important that you could be doing. As a result, many business owners tend to treat their social media accounts like a lemonade stand; yelling about their promotions to the first person who will listen, undermining the value of their service with uninspired content, and spamming the reluctant few who have subscribed to your pages with the same messages over and over. Until they eventually unfollow your business’ page. We’re going to tell you how you can take your business to the next level and avoid damaging your online presence further.

 

Social media is constantly changing. Be proactive and stay ahead of your competition.

 

Long gone are the days where posting the same photos and weekly status updates could net you a steady growth of organic followers.

Watch your competitors for clues. Keeping an eye on what your competitors are doing isn’t copying if you’re doing it better than them.

Stay on top of trends. Social media is all about being at the right place, at the right time, with the right message. If there’s an event or trending topic that has to do with your business, make the most of it. Tailor your content to the audience and the context it serves. These are skills you will learn as you commit more hours to managing your profiles and pages, but it will undoubtedly pay off.

 

Stop telling. Start showing.

 

One of the most difficult aspects of creating high-quality content for your audience is to assess the value it provides. It’s easy to say that your promotions are of value to you because you’re the owner. Think about what action you want the potential reader or viewer to take. One of the best ways to capture anyone’s interest is to make them feel like they are missing out by not subscribing to your blog, your channels, or your mailing list.

Instead of simply creating an event page, think about how you can take it one step further and truly wow your audience and interest them in your event. Consider what sort of information might pique the interest of potential attendees. You could create an event page on your website that the event ad will lead to. If there’s a famous guest speaker in attendance or any other main attraction, use that to draw the masses.

If you’re a restaurant owner and you’ve got a new menu, don’t just post a picture of the new menu. SHOW US. Show us how these new and fantastic menu items can be used. Think of food pairings, or describing the history of a dish to give it a story. Let’s face it, who doesn’t love a good story? The point is, show your audience the value of your service. Put it to use.

Most people will search for a brand online before making any sort of purchase. With that information in mind, the content you make available to them will be your source for testimony to show the true quality and personality of your business.

 

Conclusion

 

While lemonade stands may have been a fun way to start a business as a kid, those tactics won’t work on a population consumed by digital content. Highly active brands are out there using every tool and resource available to create almost addictive content for their followers. We can all take some time to learn from these iconic brands to help us break away from lemonade stand marketing tactics. Social media isn’t a one-size-fits-all solution and is best used in collaboration with your other marketing channels. Used effectively, social media can be the most cost-effective marketing tool in your arsenal.

Make sure to follow us so you can be the first to know about new articles on marketing tips for small businesses, industry news, case studies and more!

Storytelling 101: A Guide For Small Business

 

New businesses often have common ‘startup’ issues. As an agency that specializes in finding and solving these common issues, we can tell you that most of those mistakes can be easily spotted on your online presence and through your content creation process.

 

What does storytelling have to do with your business?

 

First of all, storytelling is a form of entertainment. Naturally, as humans we feel the desire to be entertained. The beauty of storytelling is that it allows us to escape reality very briefly, detaching us from the stresses and responsibilities of everyday life. Social Media is often the perfect distraction from reality because of how quickly we can consume the content. If someone is surfing around social media, they are likely going to different pages, while watching their own news feed. Now imagine if you could get one of these users to stay in one place for an extended period of time. The chances of them making a purchase in the store is much higher, right?

That’s where storytelling comes in. You want to keep your guests (potential customers) interested so that they will stay in your store long enough to make a purchase. The same theory applies to your digital and social marketing. As consumers, we are thirsty for more content. At the same time, there are so many marketing messages directed at consumers that they don’t know what to look at. It’s our job as the marketer, to make sure that our message is the one they are paying attention to. How do we do that? Storytelling.

 

What story will you tell?

 

Every business has a story, the same way every person does. Where did you start? What problem are you solving? Incorporating elements that speak to the history of your brand and personality in your marketing strategy will ensure that your business is relatable. If your consumers can relate to your brand, then they will trust your brand. Brand storytelling is our way of letting the consumer know that we understand their personality, their lifestyle, and most importantly, what satisfies their needs. Just like a best friend would.

After all, if a consumer trusts your brand, they will be loyal. Everybody knows that 80% of your business comes from the loyal 20% of your customer base, so it’s no surprise that the secret to the long lasting success of any business is trust.

 

How do you build a story around your brand that people can trust and relate to?

 

People aren’t stupid. They know if it’s worth following a particular page or not because they can almost instantly tell whether or not the content they are looking at is valuable to them. That’s why the quality of your content is so important. It’s important to always focus on providing VALUE.

Imagine that your newsfeed is like the first chapter of a book. If I don’t like what I’m seeing in the first few pages/posts, then why would I subscribe to suffer through more boring and invasive messaging that I can clearly tell is meant to sell me on something? That answer is, I wouldn’t. And neither would you. Create content that you yourself would enjoy viewing. Ask yourself, is my content valuable in helping my customers with issues they may be having? What questions is it answering?

Then, build your story through a steady, consistent stream of content that highlights your brand’s best qualities. These qualities could be in the form of services, products, and more. The idea is to openly show them the things you care about. By doing this, you are showing that you care about more than just selling, and that you want to help them with their pain points.

 

Conclusion

 

Hopefully you have a better understand of why spamming your page timeline with promotions and advertisements will not build trust with your customers. What will build trust with your brand and customers is transparency and credibility. People will follow and support your business because they believe in your story. Remember to entertain, entertain some more, and then entertain again.

Why do you think we call a tissue a Kleenex? A copy machine a Xerox? Storytelling, my friends. Storytelling.